(NORFOLK COUNTY, ON) – The Ontario Provincial Police (OPP) Norfolk County Detachment is urging all resident to be vigilant if a stranger arrives at their residence inquiring about any personal information.
On Monday, June 29, 2015 at approximately 12:36 p.m., a suspicious male was canvassing homes in the Delhi area in an effort to inspect the homeowner’s water heater along with gas and hydro bills.
Through investigation it was determined that the male arrived at the residence claiming to work for the homeowners insurance company and needed to enter the residence in order to check and inspect the homeowners furnace and water heater. He was denied access and police are reminding all residents to be vigilant if strangers arrive at your home.
The Norfolk County OPP is urging all homeowners to be very skeptical when someone arrives at your door inquiring about any personal information about your or your residence.
“If there is something wrong with your gas and electricity, your gas and electricity provider will call you to make an appointment? They will not visit your home unannounced wanting to inspect your furnace or hot water heater and they will NOT ask to see your account number or your utility bills”, comments Constable Ed Sanchuk, Norfolk County OPP.
Here are some tips to protect yourself when the next door-to-door salesperson shows up at your home.
Ask for Identification- Reputable companies use photo ID. Don’t let the salesperson start their pitch until you have seen photo ID. Get the name of the business and the name of the salesperson. If they don’t have identification with them they are likely scam artists.
Don’t sign on the spot- If the salesperson pressures you to sign on the spot, don’t. Shut the door or insist that you need additional time to read and understand the agreement. Reputable salespeople will carry brochures about their products or services. A “deal” is never only good for that visit. If you need further time to review the offer it will be there tomorrow.
Understand the agreement- How long does the agreement last? Are there any other costs? Are there fees if you cancel the agreement? Will the company renew the agreement without your prior written consent?
Be aware of when to show your bill. You are under no obligation to show a copy of your energy bill to a salesperson. However, if you do want to enter into a contract, the salesperson will need to see a copy of your bill to get your utility account number in order to process the contract. Treat the information on your energy bill with the same confidentiality you would for your credit card bill – only show it when you are ready to sign a contract.
Remember, reputable companies comply with the law. If you believe the business or salesperson made a false, misleading or deceptive statement you may have further remedies under the Consumer Protection Act. Further information can be found at: www.ontario.ca/consumers/your-rights-under-consumer-protection-act
The OPP reminds all members of the public to be aware of their personal safety at all times and to be extremely vigilant. The OPP’s website, www.opp.ca, contains a number of useful resources, tips and links.